Shrink Costs, Expand Revenue, Strengthen Loyalty.
Flexday’s Consumer Success solution helps food and beverage brands deliver immediate, reliable answers to product-related questions—across mobile, web, and voice. Whether a customer scans a product, uses our voice interface, or searches for nearby availability, our platform ensures the right answer is always just a query away.
What It Does
Product Q&A
across web, mobile, and voice
Scan-to-Know
Instantly answer questions by scanning product packaging
Product Locator:
Help customers find what they’re looking for—fast
Multi-language Support:
Available in English, Spanish, and French
Admin Dashboard
with analytics and a self-service playground for testing and learning
IVR Integration
for phone-based support flows
Proven Impact
lower Spending in Just 6 Months – Guaranteed
fewer support escalations for routine product questions
increase in customer satisfaction scores (CSAT)
higher conversion rates when integrated with product locator & scan-to-learn tools
Efficiency Gains
- Significant call deflection through web and mobile Q&A
- Reduces dependency on live agents while improving consistency of information
- Seamless multilingual support improves accessibility and brand trust
